My Metrics
Personal billability over a chosen period. The table shows your logged hours, your billable hours, and the percentages that compare them against expected capacity.
Selecting a period
Five named periods plus a custom range:
- Week — ISO week. Pick the week from the dropdown.
- Month — calendar month.
- Quarter — Q1 / Q2 / Q3 / Q4.
- Year — full year (Jan 1 – Dec 31).
- YTD — January 1 through yesterday. The current month is pro-rated to yesterday so the percentages aren't deflated by days that haven't happened yet.
- Custom — pick a
FromandTodate.
Looking at the current period (this week / this month) often looks underwhelming because capacity is counted for the whole period including future days. End of period numbers stabilise as days roll in.
What each column means
| Column | Definition |
|---|---|
| Total hrs | Every logged WFM entry: worked time + paid absences (vacation, sick leave, public holidays you logged). |
| Billable hrs | Hours flagged billable in WFM, plus the billable-ops-task overrides set in Capacity Influencer. Absence entries excluded. |
| Engagement hrs | Working days (Mon–Fri) × 8 h × FTE %. Public holidays are not subtracted here. |
| Public Holiday hrs | Zurich public holidays falling on Mon–Fri × 8 h × FTE %. |
| Absence hrs | Vacation / sick / military / Zivildienst (etc.) entries you logged in WFM. |
| Total Capacity | Engagement − Public Holiday − Absence. The hours actually available for client work. |
| Consulting Capacity | Total Capacity × 90 % (employee) or × 70 % (manager), minus any Capacity Influencer rules. |
And the percentage columns:
| Column | Formula | Green / Orange / Red |
|---|---|---|
| Logged/(Eng−PH) % | Total / (Engagement − PH) | ≥ 90 / 70–89 / < 70 |
| Billable/Total % | Billable / Total | ≥ 70 / 50–69 / < 50 |
| Billable/Capacity % | Billable / Total Capacity | ≥ 70 / 50–69 / < 50 |
| Billable/Consulting % | Billable / Consulting Capacity | ≥ 70 / 50–69 / < 50 |
When numbers look wrong
The most common surprises:
- Billable % low — check whether internal / ops tasks should be flagged billable. A manager can add a per-task override in Capacity Influencer → Billable ops tasks.
- Capacity off — you may have an FTE history change recorded by an admin in Staff Admin → FTE history. Look there to see what FTE applies for the period.
- Logged < expected — confirm absence days were logged (otherwise capacity stays high but logged stays low → red).