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TeamTeam Metrics

Team Metrics

Per-staff billability across one or all teams. Same columns and the same colour-coding as My Metrics, but every team member visible in one place.

Manager / financial-admin only. Managers: WFM role Administrator or PO, or in the bootstrap admin list. Financial admins: granted on Admin → Permissions, read-only.

Selectors

  • TeamAll, A, B, or Unassigned. Team membership comes from an SSM parameter that lists staff names per team.
  • Period — same as My Metrics: Week / Month / Quarter / Year / YTD / Custom.

Table shape

The page renders one section per team, each with a totals row. An optional per-team filter chip lets you narrow to a subset of names.

ColumnNotes
EmployeeBold per team.
RoleManager or Employee — badge only, doesn’t affect Consulting Capacity.
FTE %Today’s FTE from WFM. Historical FTE changes are not applied here — that’s an overtime-only concept.
Total / Billable / Engagement / PH / AbsenceSame definitions as My Metrics.
Total Capacity, Consulting CapacityConsulting Capacity subtracts the admin overhead (90 % of Total by default) and any Capacity Influencer reduction rules — managers typically land around 70 % once their configured reduction is applied. See Capacity model.
Logged %, Billable %sSame thresholds.

The Overall Total section at the bottom rolls every visible team into one totals row.

When to use it

  • Weekly billability review — Month / Quarter / Year.
  • Spot under- and over-billable people quickly via the colour bands.
  • Track the impact of capacity-reduction rules (sales engineering, hiring, finance) by comparing Consulting Capacity to Billable.

For overtime balances per person, use Team Overtime.

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