Team Metrics
Per-staff billability across one or all teams. Same columns and the same colour-coding as My Metrics, but every team member visible in one place.
⚠️
Manager-only. Visible to anyone whose WFM role is Administrator
or PO, or who is in the bootstrap admin list.
Selectors
- Team —
All,A,B, orUnassigned. Team membership comes from an SSM parameter that lists staff names per team. - Period — same as My Metrics: Week / Month / Quarter / Year / YTD / Custom.
Table shape
The page renders one section per team, each with a totals row. An optional per-team filter chip lets you narrow to a subset of names.
| Column | Notes |
|---|---|
| Employee | Bold per team. |
| Role | Manager or Employee — drives the Consulting Capacity multiplier. |
| FTE % | Today's FTE from WFM. Historical FTE changes are not applied here — that's an overtime-only concept. |
| Total / Billable / Engagement / PH / Absence | Same definitions as My Metrics. |
| Total Capacity, Consulting Capacity | Includes any Capacity Influencer reductions. |
| Logged %, Billable %s | Same thresholds. |
The Overall Total section at the bottom rolls every visible team into one totals row.
When to use it
- Weekly billability review — Month / Quarter / Year.
- Spot under- and over-billable people quickly via the colour bands.
- Track the impact of capacity-reduction rules (sales engineering, hiring, finance) by comparing Consulting Capacity to Billable.
For overtime balances per person, use Team Overtime.